• Orders Over NZD $99.01 shipping is complimentary.
• Orders NZD $99.00 and under shipping is NZD $10.

Please provide a physical address for courier delivery we are unable ship to PO Boxes.

All orders will incur a shipping cost of AUD $20.00 and are sent via DHL Courier.

An email confirmation will be sent once your item has been shipped, this will include a trackable link.

• North Island deliveries please allow 1-3 working days.
• South Island deliveries please allow 3-4 working days.
• Rural deliveries allow a little longer than above.
• Australia deliveries please allow 7 working days.
• International orders pleae allow 12+ working days.

Items are sent within 3 working days of you placing your order. 

If you have any issues, in the first instance please check your trackable link from your email confirmation.

If your issue, is still unresolved please email customercare@homelee.co.nz 

New Zealand orders will be sent in a compostable plant-based courier bag made from corn starch. Orders sent through NZ Post are carbon neutral.

Any order to Canada, United States and Japan will incur shipping costs of NZD $40 and is sent via DHL Courier. 

Any order to Antigua & Barbuda, Aruba, Austria, Bahamas, Belgium, Bermuda, Denmark, Finland, France, Germany, Greece, Guam, Hong Kong, India, Ireland, Israel, Italy, Luxembourg, Mexico, Netherlands, Poland, Portugal, Puerto Rico, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, U.S Minor Islands, Virgin Island (British) and Virgin Islands (U.S) will incur shipping costs of NZD$60 and is sent via DHL Courier.

Any order to the Rest of the world (not listed above) will incur shipping costs of NZD$100.00 and is sent via DHL Courier.

We are sorry but we are unable to ship to the United Kingdom due to Brexit Tax Laws.

International parcels will arrive at least 12 working days from sending.

An email confirmation will be sent once your item has been shipped, this will include a trackable link.

Orders shipped overseas may be subjected to international custom and import fees (ie. VAT, duties and clearing fees). Homelee takes no responsibility in payment of these charges. Please check with your local governmental office for further information relating to charges in your location. Custom clearance procedures can cause unforeseen delays to original delivery time frames.

Failure to collect your parcel due to not wanting to pay these fees or the parcel being returned to us due to incorrect address information or non collection from depot will result in a return of your original order amount less the costs to cover the costs for processing + inbound and outbound freight costs. 

If you refuse your parcel at customs due to the fees your order will be destroyed by customs and you will not be refunded by Homelee.